Windows BOC 3.3 User Guide - Forwarding

Table Of Contents Forwarding

Bridge Operator Console provides the ability to forward a phone via 2 methods. The first method will forward the phone, the same way the user does when using the buttons on the phone. This method can be access via the right click on a user's extension. Once a forward is set, a phone message and tone is sent to the user's telephone alerting them to who forwarded their phone if Phone Messaging has been configured.

The second method involves using the BOC server to redirect calls bound for one extension to another destination for a specified amount of time.  This option can be accessed from the Timed Forward icon in the ribbon.