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Friday, September 25, 2015

Importing phonebooks or Creating Extension Groups with an import file

You can import data into the My Address Book (MyAB) or Create Extension Groups using the Import Data option.




















MyAB
Remember, the MyAB should contain EXTERNAL numbers and not replicate internal extensions.

If you have a Cisco XML address book from the Cisco legacy attendant console, select the version that applies.  If you have a CSV, you can select that option.

A CSV file MUST be in the following format and contain columns for each of the following fields.

Name, Number, Category, Email, Notes
Bob Smith,16125554444,Vendors,bob.smith@acme.com,Board Member
Kevin Smyth,13205553333,Vendors,,,

The Name, Number and Category, MUST contain values. Other empty fields must still have the commas.

When you choose your file, you will be given a chance to review the data before it is imported.  You can select items to be removed from the import.  This does not alter your original data file.

Once an import is completed, you WILL need to relaunch the client for the data to be visible.

Extension Groups
Extension Groups loosely approximates the old Cisco Legacy Speed Dial tabs.  These will be imported as personal Extension Groups visible only to the operator doing the import.




Thursday, September 24, 2015

Using an LDAP Filter to limit Active Directory results

Sometimes there are reasons to limit the number of results returned from Active Directory.
This can be done via a registry entry on the BOC TAPI Connector server.
All standard registry editing warnings apply.  If you are not familiar with safely editing the Windows registry, please engage a Microsoft professional.  For most customers this change is not necessary.

The key you will need to alter is here.
HKEY_LOCAL_MACHINE\SOFTWARE\Bridge Communications\BOCServer\LDAPSearchFilter

There are numerous tools available online to help generate a string suitable for your needs.

Here is simple one to select only users with a value in the ipPhone field.
(&(objectCategory=user)(objectClass=user)(ipPhone=*))

Here is a simple one to select only users who are Skype enabled.
(&(objectCategory=user)(objectClass=user)(msRTCSIP-UserEnabled=TRUE))