To get the operator workstation to create the export XML file for the operator called a1, follow these steps.
1) Launch the console and login as a1.
2) The console launches and lists all of the speed dials created for a1.
3) Remove the PC from the network and close the console.
4) Choose the Program Files > Cisco > Call manager attendant console > Data folder and find the a1.xml file.
5) Reconnect the PC to the network.
More information can be found here https://supportforums.cisco.com/docs/DOC-3403
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