Wednesday, December 17, 2014

Handling Multiple Calls

By default, our application allows you to multitask.

For example, you can take a call, put it on hold, take another call, and transfer the first call while speaking to the second caller.
This is something you could not do with the actual phone itself.

You just need to select the call in the MyCalls box that you want to control.  The default is the original call taken.
If you want to transfer the one you are talking to, click on that call.

Simply make certain you click on the particular call you are intending on performing an action on.

If you do not select properly, a common outcome is the wrong call is transferred and the remaining call is hung up.

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