Monday, December 8, 2014

AXL updates failing

If the AXL lookup fails and the username and communications tests pass try this.

In IE, try opening
https://<cucm ip>/axl

You should be prompted for authentication and/or redirected to http://<cucm ip>:8443/axl
After success authentication (use BOC-Admin or a valid ccm user), you should be presented with verbiage regarding AXL use.

If you get page cannot be displayed, something is manipulating web traffic.
Frequently that is a proxy server configuration.

A possible work-around is to go into Control Panel -> Internet Options -> Connections -> LAN Settings  -> Advanced
Enter in the various CallManager urls for bypass.

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