Wednesday, March 11, 2015

Unable to view Parked Calls.

When calls are not displayed in the parking lot there are 3 major places to check.

1) Verify there is not overlap in call park positions.  They must be unique across all partitions

2) Verify you are not using Clusterwide Clusterwide CallPark Number/Ranges
 (System->Service Parameters->CallManager Service -> Advanced Options)

3) Verify the BOC Connector server is up and functioning.properly.

4) Verify that park positions are numeric.  No * or # in the number.

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