Tuesday, December 20, 2016

Missing e164 Alerting Names

If you are using e164 numbering internally and working with common area phones or other phones that do not have a formal user tied to them in AD or in the End Users table, you will need to change a registry key for us to pull the Alerting Name from the DN properly.

On the BOC TAPI Connector server, change the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Bridge Communications\BOCServer\E164ASCII to a value of 1.

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