You are able to control the softphone in BOC with your Poly/Plantronics headset.
We do require the Plantronics Hub software to be installed on the PC.
You can answer, hang up, mute and unmute the call.
If you hear a dial tone, when you press the answer button on your Plantronics headset to answer a call, you must make the following change in the Plantronics Hubs software. Turn OFF Dial Tone.
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