RingCentral: Headset Control - Jabra

You are able to control the softphone in BOC with your Jabra headset in Chrome or Edge.

You can answer, hang up, mute and unmute the call.

We do require two Jabra software pieces to be installed on the PC.

You will need to install the Jabra Chromehost for your OS.

Download Jabra Chromehost

Then you will need to install the Jabra Browser Integration Extension into your preferred browser.  The same extension will work with Chrome and Microsoft Edge.

Install Jabra Browser Integration Extension

RingCentral: Headset Control - Poly Plantronics

You are able to control the softphone in BOC with your Poly/Plantronics headset. 
We do require the Plantronics Hub software to be installed on the PC.

You can answer, hang up, mute and unmute the call.

If you hear a dial tone, when you press the answer button on your Plantronics headset to answer a call, you must make the following change in the Plantronics Hubs software.  Turn OFF Dial Tone.