Occasionally, the local storage in Chrome can become corrupt. This can cause blanks lists and missing information. The following steps will clear them to allow them to rebuild.
NOTE: Only perform these steps at the instruction of BOC Support.
1. Click on the 3 dots in the upper right corner of Chrome.
2. Go down to More Tools and choose Developer Tools
3. Choose Application at the top, then Clear Storage and then Clear site data
4. Then, anywhere in the body of the application, right click and choose Reload
5. When the reload completes, you can close the Developer Tools
6. The local storage files will rebuild now as you use the application
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