As a result of recent browser security changes, we needed to institute a new method for the periodic renewal of the security token between the browser and RingCentral. The new method utilizes a browser pop up. For this new method to work, you must not block pop ups from the website.
We also recommend logging out of the console at the end of each day.
https://bridge-oc-cloud-app.azurewebsites.net
Also, you should do a force reload of the website to ensure that any previous blocks have not prevented the new code from being downloaded.
Follow the steps below to complete this process.
1. Sign into the Bridge Operator Console for RingCentral.
2. Go into Settings. Search for "pop-ups". Follow the links as shown to add/change our website so that pop-ups are allowed.
3. While holding down the Shift Key, press the F5 key. This should prompt a reload and require you to login once again. If it does not, the browser did not recognize the command and you will need to do it manually. This process is pretty similar between Chrome and Edge.
The graphics below will show the steps in each browser.
CHROME
