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Thursday, June 9, 2016

Manual License Update

If your server is blocked from accessing the internet to update its license there is a manual process to complete it.
Go to the License Update Generator website.  You will need to enter your Product License key and answer the Captcha.
A SQL script will be generated in red at the bottom of the page.
Copy this script to Notepad.

Click here for License Update Generator













Open the BOC Phone System Settings tool.
Choose the Utilities tab -> Database Queries -> Run SQL Query



















Paste the SQL Script as shown, and the click Execute SQL Query





















After a few moments, the license should reflect correctly in the Phone System Settings tool in the lower right corner.


Wednesday, June 8, 2016

Configure BLOC for Exchange on o365

If you are using Outlook and Exchange as part of Office 365 (o365), you may need to manually configure the Exchange Connection in the settings.
Follow the Exchange Connecting Settings example below.

1.  Uncheck Use Currently Logged In User
     
Leave the EWS Domain empty
2.  Uncheck Use Autodiscover URL
     The EWS URL should be https://outlook.office365.com/EWS/Exchange.asmx
3.  Fill in the EWS User and EWS Password with your o365 email credentials.